11:00 - 11:10
Tim Ornellas, Publisher and Max Gosney, Content Director, Ground Handling International
11:10 - 12:30
The Ground Handling International big debate: Creating a business strategy for the Americas *
Guest panellists debate the market themes, challenges and opportunities in the fast expanding Latin and maturing North American markets and how handlers and airlines partners can capitalise. Panellists include: John Redmond, SVP, The Americas, Menzies Aviation; Javier Martinez, Regional Director, ACI; Gustavo Di Cio, Director, Abiax Air Aviation; Felipe Meyer, Senior Director Procurement/Global Negotiations, LATAM Airlines Group; Olga Svirskaia, Purchasing Manager, Airport Services – International, Cargo & Express Stations, American Airlines
Submit your questions for the panel now by emailing: email@example.com
14:30 - 14:55
Interactive Workshop - Damarel Systems
Paul Bruton, Senior Consultant, Damarel Systems
Can ground handlers stop revenue leakage, get paid faster and save money? Paul Bruton, Senior Consultant, Damarel Systems
To secure mobility and to reduce equipment airside Jean-Francois Bouilhaguet, CEO, XOPS
Cap off a productive opening day by enjoying refreshments and musical entertainment in the Conference exhibition area. This is a great opportunity to continue networking with conference delegates and check out our supplier exhibition stands, which will be demonstrating the latest GSE and other airside solutions.
Key messages from day one debate
09:25 - 10:00
Miami International Airport: Gateway to the Americas - Emilio Gonzalez, Director, Miami-Dade Aviation Department and Director of Operations at Miami International and four general aviation airports in Miami discusses his business challenges
Emilio Gonzalez, Director
Miami is known as the Gateway to the Americas. Emilio Gonzalez will reveal the key challenges of running major airports in a city, which provides strategic link between the North and Latin American markets. The session will also examine the delivery of ground handling services on the ramp in Miami.
Latin America is tipped to record annual RPK growth of 5% and above in the imminent future. This session will explore the hotspots for growth, as well as looking at M&A activity among aviation operators in the area. The session will also discuss key developments in the North American market, and how handlers should be adjusting their business plans to meet the changing landscape.
Swissport has grown its enterprise value from $344m in 2002 to $2.8bn in 2015. But, how does this growing group ensure every single turnaround is performed to exacting quality standards. Swissport COO, Joe Phelan will discuss operational best practice and the specific market challenges delivering handling services in the Americas.
12:00 - 12:45
Market liberalisation across the LATAM region and what it means for ground handling
Carlos Ozores & Eric Toler, Principals, ICF International
An Open Skies agreement between Mexico and The US in 2016 has seen flourishing LCC-led route growth. This session will look at the lessons and ask whether the rest of Latin America is ripe for LCC fuelled expansion. Is Argentina – an under-served market with enormous potential – about to blossom? Or will Brazil and its ongoing recession scupper any hopes of concerted and sustainable growth in the Latin American aviation sector.
14:00 - 14:40
What role must airports play in the region’s development?
Mike Pearson, Director, Helios
Major advances in airport infrastructure will be needed across Latin and North America to satisfy projected rises in passenger volumes. So how do we ensure airports deliver the quality of services to match their new high spec surrounds. Mike Pearson, who spent six years at engineering consultancy Atkins as Director of Airport Development, will offer his thoughts.
14:40 - 15:40
Special Interest Stream 1: Electric Vehicles and the Airport
Moderated by Ryan Gibson, Director, GSE Technical Services; Andrew Alexander, Senior Manager GSE Engineering/ Fleet Strategy, United Airlines; Helmuth Von Grolman, CEO, Colibri Energy; Russ Evans, Director of International Sales, Aerovironment
Advancing battery technology and a rapidly growing infrastructure of charge points means electric vehicles are an increasingly common sight on our roads. This session will look at the application of electric vehicles within an airport environments, the opportunities the technology presents and the barriers to more widespread adoption.
16:00 - 16:40
Local workplace and regulations and labour influence at US airports
Moderated by Len Sloper, Executive Director, ASPA (Airline Service Providers Association); Liz Dougherty, Partner, Jones Day; Rob Delucia, Vice President Labor and Employment and Assistant General Counsel, Airlines for America
This panel will discuss the latest developments in workplace regulations and labor influence within the US and likely trends in this area in the near future.
Join us for our showpiece GHI Americas Conference dinner at Briza on the Bay, a luxury venue offering breath-taking views of Biscayne Bay. The evening will be rich in networking opportunities and feature a memorable line up of entertainment to enjoy over fine food and drink. Relax, unwind and toast a successful conference with your colleagues, while taking in the sights of Miami’s beautiful bay area.
Key messages from day two
09:40 - 10:25
KPIs and Operations Excellence
Roberto Gomes, Senior Manager, Safety Quality and Standards, dnata
Discover the guiding key performance indicators of one of the world largest ground handling providers. Roberto Gomes of dnata will explain how the business employs operational metrics and uses them to galvanise performance improvements on the ramp.
LCC growth is a dominant force in both Latin and North American markets. So how do ground handlers adjust their business model to win new business with this growing breed of carrier? This session will examine the low cost handling model with one of Latin America’s leading LCC carriers, Sky Airline (Chile).
11:30 - 12:00
Challenges of ground handling in the Caribbean
Marva Richards, Operations Manager, Airport Services (Antigua)
The Caribbean attracts huge numbers of tourists throughout the year with peaks during major holidays and long weekends. So, what are the operational challenges for local ground handlers operating from numerous islands of diverse size and different levels of infrastructure? Marva Richards will explore these themes.
12:00 - 13:00
Special Interest Stream 1: Preventing Ground Damage
Christopher San Giovanni, Director Ground Safety, JetBlue Airways; Nick Heemskerk, Director Global Product Development – GSE, JBT Aerotech
Aircraft ground damage costs the industry an estimated £10 billion each year. This special interest stream will explore how airlines and GSE manufacturers are looking to harness workforce training and new GSE technology to help eliminate the risks of damage occurring on the ramp.
A final chance to check out our extensive network of supplier exhibition stands and network with conference delegates.