Americas aviation trailblazers: American Airlines – necessity is the motherhood of handling innovation

29 March 2022 14:30 - 15:00

The pressure is on to perform ground operations faster, smarter and more flexibly than ever before without the luxury of scaling up resource. This case study session from American Airlines will highlight how adversity has been met with an emphasis on working smarter with GSPs and targeting performance enhancing innovation. The presentation will reveal how you create a culture of continuous improvement to deliver more agile, pandemic ready operations.

Mike Garland, Director Airport and Corporate Procurement, American Airlines