Stakeholder collaboration: How Aeromexico has adapted SLAs/partnership agreements with ground handlers to enhance business success coming out of the Covid crisis

31 March 2022 10:40 - 11:15

How is the sea change in market dynamics created by the pandemic playing out in frontline airline:handler partnerships. Aeromexico will reveal how it is adapting SLAs, KPIs and developing more dynamic business relationships with ground handlers to steer success.

Graciela González Cervantes, Head of Procurement - International Airports Contract Specialist, Aeromexico