Market focus: ‘Nobody asked us’: the dangers of overlooking ground handlers in new airport development

11:30 - 12:00

A US$1bn project to equip Santiago International Airport with a new runway, 25 extra gates and the scope to handle 19 million passengers is well underway. But, has anyone involved ground handlers in the conversation and what are the consequences of failing to collaborate properly as a host of new airport developments take shape across the region?

Eric Hartmann, VP Aviation Services - Latin America, AGUNSA